Change is a fact of life for the air transport industry, and technology innovation is often a major driver of that change. As SITA commemorates its 60th anniversary this year, we look back over six decades of major change within the industry and we are proud to see that, as an innovator in IT and communications, we have been at the forefront of many new transforming technologies that have radically improved the way the air transport industry works.
As we look to the next decade, SITA is committed to continuously driving new advances by investing considerably in its R&D facility, SITA Lab and innovating collaboratively with all the stakeholders who form the ecosystem which drives the industry today. And we will continue to be guided by the industry’s need for reduced costs, greater competitiveness, improved profitability and operational performance.
Over the past 60 years we can see just how fast our portfolio of solutions has expanded. As we transformed from a network provider to the leading specialists in air transport communications and IT solutions our range of services grew to include managed global communications, infrastructure and outsourcing services, as well as services for airline commercial management, passenger operations, flight operations, aircraft operations, air-to-ground communications, airport management and operations, baggage operations, transportation security and border management, cargo operations and more.
With a customer service team of over 1,600 staff around the world, we also continue to invest significantly in achieving best-in-class customer service, providing integrated local and global support for both our communications and IT application services.
Created and owned by the air transport community, SITA is the community’s dedicated partner for information and communications technology. As a team of industry experts, our know-how is based on working with customers across the global air transport community. Almost every airline and airport in the world does business with SITA.
http://www.sita.aero